Projects
IDENTITY MANAGEMENT:
Example case study - Streamlining the rider verification process at Uber
This was a case study I was asked to complete as part of the interview process a company I was talking with.
(The company I was interviewing with was not Uber.)
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The day I submitted the case study they informed me they promoted an internal candidate. :-/
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Download the case study here.
HEALTHCARE:
Summary brief - Global benefits enrollment platform
I was brought in to Willis Towers Watson to take their US, English only, benefit enrollment platform and convert it into an internationalized and localized global solution.
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This PDF talks about the process I undertook to successfully build and launch the platform to support 100+ clients across more than 35 countries in 30 dialects.
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Download the brief here.
LOGISTICS
Image - Online shipment scheduler
One of the projects I worked on at Nuvocargo was a shipment scheduler which allowed Shippers to book shipments online. Previously, Shippers would have to contact a Customer Success or Account Manager to book their shipments. This scheduler reduced operational time for both Shippers and Nuvocargo as well as reduced the number of scheduling errors.
SPRINT SUMMARY NOTES:
Example sprint summary email
I like to have fun and bring humor to the workplace.
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One of the ways I accomplish this is by sending out engaging, highly informative, sprint summary emails. It celebrates what the team accomplished, how it impacted the business, what's on tap, and team members that went above and beyond.
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I've found this approach results in a better engagement numbers and a greater number of employees that know what the team has accomplished.
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Download an example email from Nuvocargo here.
CONSULTANCY:
Custom solutions for enterprise clients
While at Synacor, we built HUNDREDS of solutions for enterprise clients such as Verizon, Charter Communications, HBO, Toshiba, and AT&T.
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I would meet with clients, and prospect clients, to understand their needs and then translate those needs into a plan for the team to execute from.
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This is one example of an entertainment portal we designed and built for Toshiba.
IDENTITY MANAGEMENT:
MFA and SSO experience
During my run at Synacor, we built 40+ client portals and integrated with 100's of content providers. Synacor was an early innovator of MFA and other authentication solutions. We performed countless number of SSO integration with content providers such as HBO and ESPN. By verifying the users identity with the content provider, we were able to provide access to premium streaming content from the client's portal the customers were entitled to.
This is an illustration of the content Synacor aggregated and the devices our authentication platform was used to access content from.
